Shipping & Returns
All trees are shipped via FedEx Ground. We guarantee delivery within 5 business days of your completed order.
Your tree is guaranteed to arrive in good and healthy condition. If that is not the case, within 48 hours of the tree’s arrival, please take a photo that clearly displays the problem with the tree. Then email the photo to firstname.lastname@example.org. We will refund your money if the tree is in poor condition.